You can learn more from our asked questions
A N100 convenience fee is charged for each successful transaction.
Yes, you can buy different individual plans for each member of your family. This is different from the option to buy a ‘family plan’ in which case, all family members must be on the same plan.
No, this is illegal. The ID card is to be used by you (the owner) only.
indly verify from your plan handbook. You may also contact the our clinic HMO 24-hour Contact Centre via phone (0700 277 xxxx), or WhatsApp (0817xxxx) for support.
Our clinic adopts a rigorous selection process in on-boarding hospitals to our network. This includes a review of the credentials/certifications of the hospital/ staff, and further inspection of the facilities on an ongoing basis. We also welcome feedback from our members.
At the moment, our premium is paid on an annual basis (once a year). We will be sure to announce if anything changes.